Glacier Tanks will accept returns of website standard stocking items, but only if:
The item is new, unused, and in resellable condition;
You notify Glacier Tanks and request a return authorization within 14 days of your receipt of the item;
You return the item to Glacier Tanks, postage/shipping prepaid within 5 days of Glacier Tanks' return authorization (RMA);
Special/custom order items are not returnable;
Gaskets and seals are not returnable;
Discontinued, Damaged, or Non-conforming items are not returnable.
After your items have been received by Glacier Tanks and verified to be unused, we will refund your purchase price, less shipping costs. Returns will incur a 15% restocking fee. Shipping costs are your responsibility and shall not be paid by Glacier Tanks.
Please be sure you understand and agree to any drawings supplied to you prior to purchase of custom or special order items. Payment of deposits for custom or special order items indicates your approval and acceptance of such custom or special order items.